Terms & Conditions


1.1 Welcome to The Parent Company (the “Owner”). We recommend that you look through these terms and conditions of use (“Terms and Conditions”) before proceeding with your visit or purchase at https://www.unicharm-sg.store.

Use of the Website
2.1 You understand and accept that all information, data, text, photographs, graphics, audio, video, message, coding or other material appearing on this Website, collectively referred to as “Web Content”, are owned by the Owner.

2.2 By using, accessing or visiting https://www.unicharm-sg.store or any linked pages owned, operated by or affiliated with https://www.unicharm-sg.store (collectively, the “Website”), you agree to be bounded by these Terms and Conditions, including any additional guidelines, rules, terms and conditions that the Owner reserves the right to impose from time to time and you agree to use the Website in accordance with these Terms and Conditions. If you do not agree with these Terms and Conditions, you should discontinue your use, access or visit to this Website immediately.

2.3 You understand and accept that the Owner expressly prohibits the use of any of our Web Content for any private or commercial usage. Unless otherwise stated, none of our Web Content may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of the Owner. In addition, none of our Web Content should be used for resale purposes on other Websites.

2.4 You may not, without the Owner’s prior express written permission, copy or “mirror” any material, such as design, graphics and coding contained on our Website or any other server.

2.5 In the event that permission is granted by the Owner, such permission terminates either (i) six months after the date or (ii) automatically without further notice should you breach any of the above terms (whichever is earlier). Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any web content may violate any domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.

2.6 This Website may also contain links to other third-party websites (henceforth referred to as “Linked Sites”), which are not operated by https://www.unicharm-sg.store. The Owner has no control over the Linked Sites and accepts no responsibility for them, or for any loss or damage that may arise from your use of them. Your use of the Linked Sites is at your own risk and will be subject to the individual terms of use and service of each such site, if any.

2.7 You will not commit or encourage a criminal offence; transmit or distribute any material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Website; corrupt data; cause annoyance to other users; infringe upon any other person's proprietary rights; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Any breach of this provision constitutes a criminal offence under the Computer Misuse Act (Cap 50A). The Owner will not hesitate to report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Product Information
3.1 https://www.unicharm-sg.store makes every effort to display product images on the Website as accurately as possible. However, the Owner does not guarantee the colours and details that you see on the Website will match the actual product. There may be slight variations with respects to the colours and details.

3.2 The Owner shall strive, as reasonably as possible, to provide you with an accurate description of its products.

Payment Methods
4.1 All prices are denominated in Singapore Dollars. Payment for all orders sold on the https://www.unicharm-sg.store can be made online with all major credit cards via Paypal.

Delivery Policy
5.1 All deliveries to the address provided (within Singapore only) will be made within 2-3 working days (excluding public holidays) after the payment is processed and confirmed by our designated payment service provider(s).

5.2 Free delivery is applicable for purchases above $60.

5.3 Delivery charges of $4.99 apply for all purchases less than $60.

Cancellation, Exchange, Return and Refund Policy
6.1 Cancellation. Cancellations are only applicable if the wrong product is sent differently from the order purchased or out of stock event. We will provide a refund based on the purchase price paid back to the credit card or Paypal account used, or the credit used back to your website account. Refunds do not apply to items already shipped and received by you.

6.2 Exchange Policy. Exchanges are only available in the event that wrong product is sent differently from an order purchased. All exchange products must be returned unopened. Standard delivery charges of $10 per trip will apply.

6.3 Out of Stock. In the event the item(s) you have purchased is out of stock, we will offer you either of the following options:

6.3.1. We will provide you with an alternative product of equivalent value until the stock for the brand you purchased is made available, or

6.3.2. We will issue a full refund of the price paid if the item(s) you have ordered is out of stock and we are unable to restock it.

Limitation of Liability
7.1 The Owner’s maximum liability to you (or anyone else) for any loss, damage, costs suffered by you (or anyone else) due to your purchase of the product from the Owner is limited to the actual price paid by you. As we are a small business set-up, we are not in the position to pay any sum (if we are at fault) over and above the price paid by you.

7.2 The Owner will not be liable for any damages, costs and expenses from any cause or fault whatsoever whether such damages, costs or expenses be direct, incidental, special, consequential, exemplary or otherwise, and including but not limited to loss of income or profits, regardless of circumstances, whether or not we have had knowledge that such damages might be incurred and whether or not we may be, or may be responsible for, a contributing cause.

7.3 The Owner will not be responsible in any respect or for any amount for loss or delay caused by events that we cannot or do not control, including but not limited to acts of God, weather conditions, acts of public enemies, war, strikes, civil commotions, or acts or omissions of public authorities.

Governing Law and Jurisdiction
8.1 The law governing the use of Website and all transaction is the laws of Singapore. Any dispute shall be referred to the courts in Singapore.

Salvatory Clause
9.1 If any of these Terms and Conditions are rendered invalid or void, the other Terms and Conditions will remain intact.


CLICK HERE to save 30%
using store credits


Dear Customers, thank you for trusting Unicharm Flagship e-Store with your diaper needs. Please bear with us and accept our sincere apologies if there’re any delays. We are committed to doing our best to fulfill your deliveries. Please stay safe and take care!